Privacy policy.
Effective date: 1 June 2026
Retained ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with its terms, please stop using our website.
1. Information We Collect
We may collect the following types of personal information:
• Contact details, such as your name, email address, and phone number, when you enquire about our services or subscribe to communications from us.
• Usage data, including your IP address, browser type, pages visited, time spent on pages, and referring URLs, collected automatically when you use our website.
• Communications, including the content of messages you send us via contact forms, email, or other channels.
• Any other information you choose to provide to us.
2. How We Use Your Information
We use the information we collect to:
• Respond to your enquiries and provide our services.
• Improve and personalise your experience on our website.
• Send administrative information, such as updates to our terms and policies.
• Send marketing and promotional communications, where you have given consent or we have a legitimate interest to do so.
• Comply with applicable legal obligations.
• Protect our legitimate business interests and legal rights.
3. Legal Basis for Processing
Where applicable under the UK GDPR and the Data Protection Act 2018, we process your personal data on the following legal bases:
• Contract: where processing is necessary to perform a contract with you or to take steps at your request before entering into one.
• Legitimate interests: where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights.
• Legal obligation: where we are required to process your data to comply with a legal duty.
• Consent: where you have given us clear consent to process your personal data for a specific purpose.
4. Sharing Your Information
We do not sell your personal information. We may share it with:
• Service providers who assist us in operating our website and delivering our services (such as IT hosting and email providers), who are bound by confidentiality obligations.
• Professional advisers, including lawyers, auditors, and insurers, where necessary.
• Regulatory authorities, law enforcement, or other third parties where required by law or to protect our legal rights.
5. Cookies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse traffic. You can control the use of cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. For more information, please see our Cookie Policy [link if applicable].
6. Data Retention
We retain your personal information only for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable law. When your information is no longer needed, we will securely delete or anonymise it.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location and applicable law, you may have the right to:
• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict our processing of your data.
• Request a portable copy of your data.
• Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us using the details below. We will respond within the timeframes required by applicable law. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Retained
20-22 Wenlock Road
London
N1 7GU
Email: privacy@retainedlegal.com
Website: www.retainedlegal.com